0
tizi Warenkorb
Es befinden sich aktuell keine Produkte im Warenkorb
 
 
equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

🔍
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
Is Mail Designer 365 available for Windows?
Will my existing templates continue to work and look good in Mail Designer 365?
I want to test Mail Designer 365, but can't use certain features in the demo. What can I do?
How can I insert a MailChimp or Campaign Monitor placeholder in my Mail Designer 365 email design?
What do I need to know before I use Unsplash photos?
How do I add borders to my photos?
Which Mailchimp API version does Mail Designer 365 use?
Why am I receiving an error message when I try to send emails via my Gmail account?
My plan expired. Can I re-subscribe with my existing options?
How to send us your Design file
What are Blend Modes?
Do you offer a spam testing service?
What happens to my designs if I cancel my Mail Designer plan?
Can I import/transfer my Mail Designer Standard Templates into Mail Designer 365?
How can I back up my designs?
How can I activate the auto save functionality for Mail Designer 365?
Is there a free trial for Mail Designer 365?
I need more time. Can I book more sessions?
I need to change something on my Mail Designer 365 invoice.
What is the difference between Mail Designer 365 Business and Mail Designer 365 Premium Business?
How do I turn on automatic hyphenation in Mail Designer 365?
Why does the Mail Designer 365 system not recognize my VAT number even though it is recognized by VIES (VAT Information Exchange System)?
How can I get email pictures to show in Outlook?
How can I spell check based on a language I choose in Mail Designer 365?
Can I use multiple text styles within a text area in Mail Designer 365?
Can I adjust the opacity of my photos with Mail Designer 365?
I am seeing a message "account locked for security reasons"?
What are "responsive newsletters"?
The preview device I want to use is not listed in Mail Designer 365. What do I do?
How do I turn off the hyphenation in Mail Designer 365?
I added MailChimp placeholders into my Mail Designer 365 email design. Can I preview them in MailChimp before sending?
How to create an in-email link to a calendar event
Is SMTP sending suitable for small client updates or Direct Mail?
Can I update the email design later?
Should I choose a monthly or yearly Mail Designer plan?
Can I use Direct Mail to send my Mail Designer 365 email designs?
Mail Designer 365 Plain text export to Campaign Monitor & MailChimp
How come when people forward my Mail Designer 365 email templates, some of objects, including photos and text, are misaligned?
Do I have to manually create the mobile version for every email design in Mail Designer 365?
How can I send emails using my own SMTP email account?
How can I access different versions of my Mail Designer 365 email designs?
My pictures are not appearing in my email template, how do I fix this?
Do you provide courses for Mail Designer 365?
Are MailChimp features supported?
Can I render email previews for various email clients like Outlook versions, Hotmail, Gmail, Windows 10 Mail, Android emails, etc. in Mail Designer 365?
Why does the desktop show one font and on iPhone another font even though it is the same email design?
My Mail Designer 365 email design looks perfect on my device; but when I send my test mails or preview the template on my email service provider, the text formatting of my email template becomes jumbled up.
Step-by-step: How do I store DKIM, SPF and DMARC information on my domain so that my emails reach the recipient and are not marked as spam.
How can I cancel my Mail Designer plan?
I have scheduled a Newsletter Campaign and I need to change the design, what do I do?
Is there an educational discount available for Mail Designer 365?
I need help with choosing a font for my Mail Designer 365 email design. Do you have any suggestions for fonts?
Why am I seeing the Mailchimp logo in my newsletter after I export?
What should I do before I try a beta version of Mail Designer 365?
How can I use the stock buttons in Mail Designer 365?
iOS Mail is showing "Unable to load remote content privately"
Can my colleague with a Windows PC also give feedback on my design?
How do I convert my Mail Designer 365 email design to a JPG or PNG file?
Why do I get an "Upgrade your license" error when saving a local document on my Essential plan?
My GIF is acting differently following export or some frames are missing. Why?
What are email designs?
I can't purchase a subscription and I need to upgrade my software for the new macOS version
What videos can I use in video placeholders in my Mail Designer 365?
Can I use keyboard shortcuts to align different objects in Mail Designer 365?
I have questions about the Mail Designer 365 API integration. Who can I contact?
Can I use Mail Designer 365 to make a section where customers can submit their information or feedback and send it back to me after I sent the email?
How do I migrate my designs on a second Mac if I already started Mail Designer 365 without migrating the designs in the initial dialog?
How do I activate Mail Designer 365?
What is Mail Designer 365 Campaigns?
How can I change the default placeholder text?
How can I add multiple links in an image within my Mail Designer 365 email design?
Can I delete a contact list and upload a new one?
Where can I find my Mail Designer templates in Finder and Time Machine?
Who can use Crew Chat?
I use Filezilla or another FTP service. How can I make sure that my images work?
How can I add a text link in my Mail Designer 365 email design?
Using custom HTML code in Mail Designer 365
How to end the Mac App Store demo
Can I cross-upgrade my Mail Designer 365 plan?
Do you offer monthly Mail Designer 365 plans?
How can I adjust the radius of text box corners in order to make its corners rounded in Mail Designer 365?
Why does my design need an unsubscribe link?
How do I create an email link in Mail Designer?
How do I redirect with Apple Mail?
Can I create an email design with just image elements?
I only see the Desktop version of my Mail Designer 365 Newsletter. How do I activate the mobile version?
Can I create newsletters with Mail Designer 365 on my iPad Pro?
What is DMARC and why should I use it?
What are "responsive newsletters"? Can I create responsive email designs with Mail Designer 365?
Does Mail Designer 365 work on Macs with Apple M1 + M2 chips?
Can I use Mail Designer to convert a Photoshop image into an HTML email?
Will I still be able to access my Mail Designer templates after my Design Plan ends?
My Mail Designer 365 email design or formatting is displayed incorrectly in the Mailchimp "Edit" view
How can I personalize a Mail Designer email with names, codes, or passwords?
How do DKIM, SPF, and DMARC affect SMTP email deliverability?
Missing Plug In in Mail Designer: why does this message appear and what can I do?
Can I share my Mail Designer 365 email newsletter as an email attachment?
Does Mail Designer 365 support sending via Apple Mail?
How can I add a link to an image area for my social media accounts in Mail Designer 365?
Can Mail Designer automatically fit images to a layout block?
Can I use keyboard shortcuts in Mail Designer 365?
Will Mail Designer 365 check my email for errors before I send?
Why should I use text styles in Mail Designer 365?
After sending out an email campaign, the text is sometimes displayed wrong in certain email clients such as gmail. How can I fix this?
Can I continue working with my Mail Designer templates if I reactivate my Design Plan later?
How can I send a test email to my second email address?
Can I use external images with Mail Designer 365?
How can I check my Mail Designer 365 email template for any issues?
How do I configure my own email account in Mail Designer 365?
Where can I find my invoice for Mail Designer 365?
How can I activate renewal for my plan?
When I copy & paste my images from Apple Pages, Mail Designer always tells me that they are low resolution.
How do I add emojis and symbols to my text in Mail Designer 365?
Which servers is Mail Designer 365 talking to?
Is Mail Designer 365 available for the iPad?
How do I duplicate layout blocks in Mail Designer 365?
How is Mail Designer 365 different with a trial license versus a purchased license?
How can I display an animated gif in high resolution for retina screens?
I’m a FileMaker developer creating custom solutions for my clients. How can I use Mail Designer 365 to offer attractive HTML emails directly from my FileMaker solution?
Can I still send SMTP Mails to multiple recipients with the new DKIM limitations?
Is there a way to have my layout blocks reserve somewhere, so I can just pick the relevant ones whenever I am designing a new email in Mail Designer 365?
Can I edit my newsletter text outside of Mail Designer 365 if I want to change something?
I'd like to send more emails via Direct Mail. How can I purchase additional Email Stamps?
What are stamps and how many do I need?
How can I add different social media buttons with different links to my Mail Designer 365 email template?
Mail Designer 365 doesn't recognize my purchase / can't find my plan?
My email account password is being rejected, but I'm sure it's right?
Can I create newsletters with Mail Designer 365 on my iPhone?
What is TextScout AI and how can I use it?
Where are the .jpg or .png files stored on my Mac for the stock patterns, textures, textiles, images, etc. in Mail Designer 365?
My email design looks wrong after I upload it to Mailchimp
What is the difference between a text area and an image area in Mail Designer 365?
How to set up a Mail Designer 365 Team
I want to verify my own domain for email sending with Mail Designer, but the domain is managed by someone else. How should I proceed?
Can I import my designs from other providers into Mail Designer 365?
Which Mail Designer 365 license do I need for the FileMaker Integration API?
Which image formats can I use in Mail Designer 365?
When should you choose Direct Mail versus a Mail Designer 365 Campaign?
How can I purchase additional stamps?
What is the best alternative to SMTP sending for newsletters?
How can I recreate a graphic design in Mail Designer while still using real text?
Is Mail Designer 365 a paid upgrade?
How do I turn off the hyphenation in Mail Designer 365?
How can I add or change DNS entries of my Domain?
What is DKIM and why should I use it?
Can columns be adjusted in Mail Designer 365?
Why do my test emails appear in my spam folder?
Why am I getting an error with the Mail Designer Filemaker integration despite following the instructions?
Why does the font change when I lend the Mail Designer 365 email template I created to another person?
What is an API key?
Our current email integration hard-codes the template into the scripts—every change requires a developer. How does it work with the Mail Designer integration?
Can I import and send my own HTML file in Mail Designer?
Why aren't my images showing up in MailChimp?
Mailchimp upload says API Key has been revoked
Which operating systems does TextScout AI work with?
How can I export my Mail Designer 365 email design as a webpage or an HTML file?
How do I change the background of a text area in Mail Designer 365?
What are the different team roles and what do they mean?
Why isn't my GIF being displayed correctly in Outlook?
Why are the pictures in my email not showing in Outlook?
What is restricted compatibility for HTML export?
TextScout AI Beta: Credits
Can I use anchor links in my Mail Designer 365 email design?
Can I see if my email was opened? Email tracking & campaign stats in Mail Designer 365
Can I embed custom fonts in a Mail Designer newsletter?
How can I add a unsubscribe link to my campaign design?
Does the Mail Designer 365 FileMaker Integration API work on iPhone and iPad?
What should I be aware of when I use text in an image area?
What is email template design?
Why does the image resolution change when I copy & paste my Mail Designer 365 email design into Outlook?
My test email was not delivered to my inbox but I received a delivery confirmation. Where is it?
My email looks fine but images aren't being displayed properly via the Mailchimp view in browser link
How can I lend an email design I have been working on in Mail Designer 365?
Why can’t I set my mobile content to appear full width?
How do I rotate objects in Mail Designer 365?
Which features are available with which plans?
How do I create a list in my Mail Designer 365 email newsletter?
Can I link FileMaker data with Mail Designer templates?
What can I use my free session for?
How do I use Mail Designer 365's Design Ideas page?
I can't find my stationery packs in Mail Designer 365 - can I still use them?
How do I create target groups in Mail Designer?
What should I consider if I cancel my sending plan and switch to the free plan?
Why is email sending no longer working after switching to Microsoft 365?
What will happen in the free session?
My images aren't being displayed in the Mailchimp Preview Mode
Is my email text selectable or can it be copied?
How do I export my email design as a .zip file in Mail Designer 365?
SMTP account: Mail Designer could not establish a connection to the server
Can I send email blasts without using my own domain?
How can I add a background to my Mail Designer 365 email template?
Why does my team need Crew Chat?
Does Mail Designer 365 work with macOS 15?
Can I add tables in my Mail Designer 365 email design?
SMTP Account: Why am I receiving an error message when I try to send from my iCloud account?+
I bought Mail Designer 365 in the Mac App Store, but the App still tells me it is in Demo mode
With Mail Designer 365, is it possible to embed a video in an email that will play directly in the email?
Can I add an MP3 with the Mail Designer 365 emails?
How do I save my email design? Where can I find my saved design?
What is SPF and why should I use it?
Why do SMTP newsletters get blocked by Gmail, Yahoo, and other email providers?
How do I disable automatic updates in Mail Designer?
How do I embed a "Subscribe" link in MailChimp?
How do I access my backed up templates?
What is a two-factor authentication? How does two-factor authentication affect my Apple ID?
How do I add a Mailchimp Placeholder to my design which isn't on the list?
Can I optimize the inbox preview with Mail Designer 365?
Can I see an example of Mail Designer 365 HTML code?
How can I uninstall Mail Designer?
Can I add an “unsubscribe” text button for Campaign Monitor?
How can i import my MailChimp Contact list into Mail Designer Campaigns?
Can I import my own images into Mail Designer 365?
Why is a link in my Mail Designer 365 email design being applied to the entire image area instead of my button or shape?
How do I sign up for MailChimp?
How is the integration technically implemented? Is it a FileMaker plug-in?
Why aren't my image alt texts being displayed properly in Apple Mail?
Is it advisable to use SendX as a newsletter service in conjunction with Mail Designer 365?
How can I combine different graphic elements in Mail Designer 365?
Can I import my Campaign Monitor lists to use with Mail Designer 365 Campaigns?
How do I forward my email template without altering the email design?
How do I create transparent effects with Mail Designer 365?
How can I download more web fonts in Mail Designer 365?
Why does the desktop show one font and on iPhone another font?
How can I add an Unsubscribe Link to my template for uploading it to Campaign Monitor?
Why is my newsletter being cut off in Gmail?
Which devices will display the mobile version of my newsletter?
My Campaign Monitor API key is not working
Is it possible to there a way to customize Newsletter text for the phone that does not affect the text for the computer screen?
I’d like to test Mail Designer 365 together with the API integration / FileMaker API integration. Is there a trial license available?
Why am I seeing Mailchimp campaigns with strange names like MailDesigner365-Temporary-188997-574102002.966161?
What happens to my original image files when I export my design as HTML?
Does third party security software affect Mail Designer 365? How can I fix this?
Why are not all of my GIFs animating?
How do I set the Mail Designer 365 Template ID?
Which macOS versions does Mail Designer 365 support?
How do I enable beta or nightly versions in Mail Designer?
Is it possible to send emails that are created in Mail Designer 365 via Outlook?
The HTML version of my design does not recognize my font changes
How do I only send or export the desktop version in Mail Designer 365?
Can I test the HTML export before I buy a plan?
Why do my emails go to spam if I only use image areas or too many images, and how can I improve this?
Is the session really free?
How Can I Address Email Deliverability Issues and Improve Gmail Deliverability?
How come Mail Designer 365 does not support HTML 5 video tags?
Which software could be responsible for Mail Designer 365 not working properly on my system?
I need a layout block with a certain feature for Mail Designer 365, can I build it?
What kind of GIFs should I use for my Mail Designer 365 email designs?
Importing contacts to Mail Designer 365 campaigns using CSV Files
How can I set up my T-Online email address in Mail Designer 365 as an SMTP account?
How can I edit my background in Mail Designer 365?
Can I use image placeholders in Mail Designer 365?
I would like to send Mail Designer templates via API. How can I do that?
How can I map FileMaker field names to Mail Designer 365 placeholders?
How do I define the FROM addresses that I can use in my FileMaker / Mail Designer 365 integration?
Do I need HTML knowledge to create attractive emails with Mail Designer and integrate them into FileMaker?
How can I update my address, email or invoice details?
Why is my Mail Designer version no longer supported?
Is there a way to sync my Mail Designer 365 designs between multiple Macs?
Is it possible to integrate Mail Designer with other apps or services? Does it offer an API?
Why do email images sometimes load slowly, and what can I do in Mail Designer?
Need support on email design issues in Mail Designer 365? Invite us and we'll help you troubleshoot!
Can I change the line spacing for text in Mail Designer 365?
I forgot my password for my Mail Designer account.
I'm getting a Keychain error message when signing in
No images showing in Mail on Mac
Which FileMaker versions can I use the Mail Designer 365 FileMaker API with?
What can I still do with my Mail Designer templates without an active Design Plan?
How to add Shopify liquid variables to a custom email template
Mail Designer 365 startup takes a long time
Can I add WeVideo videos to my Mail Designer 365 email template?
Why can't Mail Designer 365 open Mail Designer Standard documents and get the same results?
What is the difference between test emails and individual emails?
Why does my design have a margin on the right side on mobile devices like smartphones?
Why are my newsletter images appearing blurry in my email?
I accidentally deleted Mail Designer 365 from my Mac. What should I do?
How do I delete the custom content (graphics, images, etc.) I have added?
How do I copy and paste text, and make sure that the style is kept the same in Mail Designer 365?
I sent an email campaign with Mail Designer 365. Where can I view the statistics and reports for the campaign?
My design looks broken when I use certain email apps in dark mode
Does Mailchimp host my images when I export my template from Mail Designer 365?
What is a Newsletter?
Does Adobe style snap alignment work in Mail Designer 365?
Images aren't showing up on macOS 11 Big Sur
What is the Mail Designer 365 FileMaker Integration API?
Why do I need placeholders in my contacts?
How do I get started with the Mail Designer integration?
Mail on Mac shows “This message contains remote content”
Can I add attachments (like PDFs) to my Mail Designer templates using the FileMaker API?
Why are some links in my design not showing up after export?
PayPal error: How to reconnect PayPal
Can I use Mail Designer 365 to create surveys?
Is it possible to activate Family Sharing for Mail Designer?
Is email marketing dead?
SMTP Account: Error message when sending: An unexpected error occurred (1)
How can I create a border for my entire Mail Designer 365 email design document?
How do I resize an image in Mail Designer?
What is the difference between locally saved Mail Designer templates and designs saved in projects?
How long are Mail Designer project files kept if I stop using my Design Plan?
Which Mail Designer plan is right for my email project?
What are the main disadvantages of SMTP sending for email marketing?
How do I send the debug logs of Mail Designer 365?
How can I get early access to beta versions of Mail Designer 365?
How do I print my Mail Designer 365 email design?
Importing designs and preferences from older Mail Designer versions
SMTP account: General errors
How can I update my payment method?
How can I use selectable text in an image-based Mail Designer layout?
Is there a subscription model for Mail Designer?
Why should I cross-upgrade from Small Business?
Can I use my own SMTP with Mail Designer 365?
How does the integration work with FileMaker?
Which kinds of emails can I send using the Mail Designer 365 FileMaker Integration API?
How can I add custom placeholder variables in Mail Designer 365?
Why can’t I save or test my designs in the demo version?
Can I add video links into the mobile version of my Mail Designer 365 email design?
Why am I experiencing formatting issues when I copy in text from another program?
I'm seeing an API error when I try to upload my designs to Mailchimp
How do I start with a mostly blank design in Mail Designer?
My regular AOL password isn't working when I set up my email account
What are the different sending options in Mail Designer 365?
Why am I seeing a Mail Designer 365 banner under my email campaign?
SMTP account: Unable to authenticate with your username and password
Can I upgrade to Mail Designer 365 from an older version of Mail Designer?
How do I add a GIF into my email design in Mail Designer 365?
I want to purchase a Small Business Plan
What is the difference between sending emails with Mail Designer Campaigns and using "Direct Mail" in the Mail Designer App?
No images showing in iOS Mail
Error message when sending: An unexpected error occurred (1)
Why does Mail Designer 365 prompt me to sign in every time I want to use the app?
How do I choose the right Mail Designer plan for use with the Mail Designer API?
Am I eligible for a refund?
Why should I choose Mail Designer 365 sending over my standard SMTP?
My newsletter looks wrong in Windows 10 Mail. What can I do?
How can I make an image or artwork clickable in Mail Designer?
I’m a FileMaker developer. Can I manage all my clients within a single Mail Designer 365 team?
How do I balance image quality and loading speed in Mail Designer?
How to determine good/bad unsubscribe rate for newsletters?
Which sending method should I use for a small personalized campaign in Mail Designer?
Where are my images hosted?
How can I test different sending options in Mail Designer before a campaign?
Can I print my template or export it as a PDF file?
Is there a way to create an entire email that is left justify with Mail Designer 365?
Can I place text over a background image in Mail Designer?
BCC in Mails – What You Need to Know
How can I get direct help and support with my design or certain features?
Can my email recipients play videos directly within the Mail Designer 365 email design if hosted by Dropbox?
I’m a FileMaker developer. How can I handle billing with my client? What does my client need to pay?
Does Mail Designer offer HTML export?
How much is MailChimp?
What is my MailChimp API key?
Can I edit my design after I've uploaded it to MailChimp?
How can I use certain MailChimp features with my design?
How can I add an Unsubscribe Link to my template for uploading it to MailChimp?
Why are phone numbers from Mail Designer emails blue when viewed on an iPhone?
How do I change the language settings of my software?
Is there a deadline for canceling my subscription if I wish to opt out?
What forms of payment do you accept?
Looking for your invoice?
Will I get a partial refund if I decide I want to opt out of my subscription?
How do I add an app into my Applications folder?
How do I cancel my subscription in the App Store?
Can I use my software on multiple computers?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
How do I take a screenshot on the Mac?
How do I perform a force quit on the Mac?
How can I cancel my subscription on the App Store?
Unrecognized charge from equinux
I would like a refund of my purchase
I'm getting an error message uploading to Mailchimp
My credit card payment was denied?
How can I update the address or email address of my equinux ID?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Legacy Mail Designer versions - End of support
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Download warning in Safari?
On your page I see the prices in USD but in the store it says Euro. Can I pay in USD?
How can I manage Apple AppStore or Google Playstore subscriptions?
I can't complete my order via credit card
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Is 2FA available for my account?
Is it possible to send to email Groups using Mail Designer Campaigns?
Why don’t mailto: links open when tapped in Mail on iPhone?
How do I get my free session?
My renewal is failing due to a card decline. What can I do?
How do I delete my account?