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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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My Live TV App has no sound, what can I do
My settings are not being saved?
I no longer see a TV window, the picture is always gone, I have no sound or picture, or Live TV always crashes (Crash, Absturz)
How can I switch off the sorting of stations by ratings?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
My In-App purchase in Live TV is not active. What can I do?
How do I cancel my subscription in iTunes?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Does Live TV also work abroad like in the USA or in Spain?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
My subscription was not renewed due to an issue with the current payment method. What now?
My purchased subscription is not recognized. What can I do?
Why are shipments after 0:00 AM counted towards the current day?
How can I create a TV Pro ID?
How do I log in with my TV Pro ID?
Are there also channels with subtitles in Live TV?
What is TV Pro GOLD ALL-IN-1?
How can I update the address or email address of my equinux ID?
Is a channel permanently in the channel list of Live TV?
My AppStore subscription is not recognized after automatic renewal?
Are your apps compatible with "Airplay" and "Airplay 2"?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
Transfer subscription packages to a different TV Pro ID
Can I use my own streams in Live TV?
Can Live TV debit money from my account?
Does my app subscription renew automatically?
Why should I buy from the TV Pro Store?
How can I manage Apple AppStore or Google Playstore subscriptions?
How do I select a regional window or another stream for a channel in Live TV?
Can I watch international channels with Live TV?
Login failed - certificate expired
Where can I find my TV Pro ID?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
How does Live TV determine the ratings of programs?
I can no longer log in to the TV Pro or Live TV App. What can I do?
Change payment option for TV Pro and Live TV in the TV Pro Store
I received an email that a registration took place, but I don't remember it. What does that mean?
How do I delete my account?