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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
When restoring purchases, does “Grant renewal failed” appear?
Why are shipments after 0:00 AM counted towards the current day?
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
My subscription was not renewed due to an issue with the current payment method. What now?
Where can I find my TV Pro ID?
I am testing TV Pro with TestFlight: how long does the test run?
I am TV Pro Tester: What should I test?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Transfer subscription packages to a different TV Pro ID
Are your apps compatible with "Airplay" and "Airplay 2"?
I want to test TV Pro with the TestFlight app. Is my data secure?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
How can I stream my apps to the TV?
I want to become a TV Pro Tester: What is TestFlight?
How do I select a regional window or another stream for a channel in Live TV?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
What is TV Pro GOLD ALL-IN-1?
How do I enable audio on my Live TV device?
Can I use my own streams in Live TV?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
How can I switch off the sorting of stations by ratings?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
How can I restart the app?
How can I create a TV Pro ID?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
How can I manage Apple AppStore or Google Playstore subscriptions?
I can no longer log in to the TV Pro or Live TV App. What can I do?
Why should I buy from the TV Pro Store?
What do I do if the app cannot be updated on the iPhone or iPad?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
How do I cancel my subscription in iTunes?
How do I turn off app usage over mobile data?
Does Live TV also work abroad like in the USA or in Spain?
How can I define a custom sort order for channels / daily program?
I am a TV Pro Tester: How do I report bugs and provide feedback?
Can Live TV debit money from my account?
Are there also channels with subtitles in Live TV?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
What is TestFlight and how do I install the pre-release version of TV Pro?
I want to become a TV Pro Tester: What happens to my subscription?
Does my app subscription renew automatically?
My purchased subscription is not recognized. What can I do?
How do I log in with my TV Pro ID?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
Is a channel permanently in the channel list of Live TV?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
February 2023: My booked package is not recognized?
I received an email that a registration took place, but I don't remember it. What does that mean?
Can I watch international channels with Live TV?
Change payment option for TV Pro and Live TV in the TV Pro Store
How does Live TV determine the ratings of programs?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
How can I turn subtitles on and off?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?