Frequently Asked Questions
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I have a Bose Soundlink Mini II and this beeps when charging and does not charge. What can I do?
Please use the shortest possible cable to recharge the Bose Soundlink Mini II. It is due to the copper content of the cable. Unfortunately, no-name cables will hardly contain more copper.
Terminals that require more than 1,000mA are sensitive to it. With cables, always buy branded products. The market is unfortunately flooded with cheap goods.
Please watch this video for this problem (this video is currently only available in German):
Terminals that require more than 1,000mA are sensitive to it. With cables, always buy branded products. The market is unfortunately flooded with cheap goods.
Please watch this video for this problem (this video is currently only available in German):
What’s the difference between tizi Tankstation and the tizi Tankstelle?
The tizi Tankstation allows 5 devices to be charged simultaneously. The Tankstation has a dynamic recognition on all ports enabling the best possible charging power for each device (Auto Max Power Technology).
The tizi Tankstation comes with a 47 inch charging cable for easy positioning. In comparison, the tizi Tankstelle better than the Tankstation for travel purposes.
The tizi Tankstation comes with a 47 inch charging cable for easy positioning. In comparison, the tizi Tankstelle better than the Tankstation for travel purposes.
Can I charge two iPads at the same time?
Yes, in this case the Pads connected to the Super+ ports are charged fast with 2.1A.
What power consumption has tizi Tankstelle when no device is connected?
tizi Tankstelle has a very low power consumption when no device is connected. The power consumption is below the EU specification.
What do the LEDs on the tizi Tankstelle stand for?
Die roten LEDs zeigen den Ladestrom pro Zapfsäule an.
Unter 200mA Ladestrom ist die LED für diesen Port aus.
Zwischen 200mA - 1,1A Ladestrom blinkt die rote LED.
Zwischen 1,1A - 2.1A Ladestrom leuchtet die LED dauerhaft.
Ab 2,1A Ladestrom blinkt die LED schnell.
What do the status LEDs mean on the tizi Tankstelle?
The red LEDs let you know the electrical demand of the drives currently plugged in. Blinking means: quick charging, Constant light means very fast charging.
LED off: no charging. Charging till 200mA
LED blinks: charging 200mA to 1.1A
LED on: charging 1.1A - 2,.A
LED blinks rapidly: more than 2.1 A (Caution, the port may be overloaded)
LED off: no charging. Charging till 200mA
LED blinks: charging 200mA to 1.1A
LED on: charging 1.1A - 2,.A
LED blinks rapidly: more than 2.1 A (Caution, the port may be overloaded)
Can I charge 4 devices with full power?
Yes. As long as your devices do not require more than 4200 mA in total.
Is fast charging with tizi charging devices harmful to my smartphone battery? Can this damage the battery in my iPhone/iPad?
iPhones and iPads are *not* "dumb" batteries that get connected to a charger. Some people may believe this and there are various myths on the internet about this. Where does this theory come from? It might originate from charging standard AA or AAA household batteries. In this scenario, the charger is actively doing the charging and the battery is "dumb" and gets charged. Here, in the worst case scenario, the battery can be destroyed by charging it wrong.
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
- With cheaper power adapters, the communication protocol is often missing, meaning the adapter and the iPhone / iPad are unable to communicate properly. If an iPhone / iPad gets a strange result from the power supply when the performance data is exchanged (e.g. the protocols of both devices do not understand each other), then an iPhone only charges with a maximum of 500mA, which is very very slow. In this case, the iPad will show the "Not charging" message. The iPhone / iPad does this in order to prevent the power supply from becoming overloaded.
- Another problem is possible overload - leading to a fire hazard. For example, this could occur if the cheap power supply tells the iPhone / iPad that it is able to charge up to 2.4A. If an iPad then requests this current during the charging process, the power supply will become overloaded. In the best case, it will simply turn off. However, it could also overheat and catch fire.
Where can I find the Quick Start Guide for my tizi device?
You will find the Quick Start Guide for your tizi device on our website:
http://my.tizi.tv
Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
http://my.tizi.tv
Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
Where do I charge Samsung Galaxy or Kindle devices?
Please connect all Android or other USB devices to the Super Ports
What is the difference between the two power ports: Super Plus and Super?
In short: Fill up your iPad on the Super Plus “pump”. The Super Plus Ports (2.1A) are for iPads or the iPhone 6. You can quickly charge 2 iPad Airs at the same time.
On the other two ports, you can charge your other devices such as: Galaxy Tablets. On both ports, you can charge older iPhone models or Android devices.
On the other two ports, you can charge your other devices such as: Galaxy Tablets. On both ports, you can charge older iPhone models or Android devices.
Can I charge four iPhones at the same time?
In this case the iPhones connected to the ports Super+ and Super are charged fast with 1A.
Can I also use my tizi products in the USA with 110V?
Yes, your tizi gadgets also work in the USA. All you need is a plug in adapter! The power supply in your tizi device works with both 220V and 110V.
Is the Diesel port suitable for charging a second iPad?
Yes, the Diesel port is suitable for this. But unfavorable because of the USB standard specifications. It is better to charge an iPad at the "Super" or "Normal" port, as the iPad can decide here to charge with 1A charging current (This defines the iPad, athough the "Normal" port would offer 2A). This ist the advantage of "Super Plus", as the iPad gets here the maximum 2,1A.
I've bought my tizi product on Amazon. Where can I download my invoice?
Invoices for tizi products can be easily downloaded self-service:
http://tizi.tv/bestellungen
Please note: Invoices are only available once Amazon has shipped an order.
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