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Frequently Asked Questions

EQ21626
EQ21626
 
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The connector of my tizi Tankrüssel is difficult to insert into my Braun device. Am I doing something wrong?
 

Please first check if your Braun device is compatible. The tizi Tankrüssel works with the following models:

  • Braun shavers: Series 9, 7, 5, 3
  • Braun epilators: Series 9, 7, 5

Note: Not compatible with Braun cleaning stations.

With some Braun devices, the tizi Tankrüssel connector may be slightly harder to insert. Make sure to insert it just far enough for the pins to make contact and for your device to start charging. Excessive force is not necessary.

 
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I've bought my tizi product on Amazon. Where can I download my invoice?
 
Invoices for tizi products can be easily downloaded self-service:
http://tizi.tv/bestellungen

Please note: Invoices are only available once Amazon has shipped an order.